Industry specialist

IT Support for Sydney Financial Planners

Your AFSL obligations demand secure, compliant IT infrastructure. We help Sydney financial planners and advisers meet regulatory requirements while keeping technology simple and reliable.

Free IT assessment Call 1300 769 337 AFSL compliance

Why financial planners need specialist IT

AFSL Obligation

ASIC requires AFSL holders to maintain adequate risk management systems, including IT security and data protection. Non-compliance risks licence conditions or enforcement action.

Privacy Act

Financial planners handle sensitive personal and financial data subject to the Privacy Act 1988 and Australian Privacy Principles. A data breach can trigger mandatory notification under the NDB scheme.

Sydney financial planning firms typically run 3 to 20 staff across one or two offices. You rely on platforms like Xplan, Midwinter, or Class Super, alongside Microsoft 365 for email, SharePoint for document management, and potentially a CRM. Every one of these systems holds client data that must be protected.

The problem: Most general IT providers don't understand AFSL compliance requirements. They'll set up your email but won't configure data loss prevention policies, conditional access, or audit logging that your compliance officer needs. That's where we come in.

What we do for financial planning firms

Cyber Security & Essential Eight

MFA on all accounts, conditional access policies, phishing protection, endpoint security via Intune, and full Essential Eight compliance assessment aligned with ASD guidelines.

Microsoft 365 & SharePoint

Configure Microsoft 365 with sensitivity labels, DLP policies, and retention rules that satisfy your compliance requirements. SharePoint document libraries structured for SOAs, ROAs, and client files.

Data Protection & Backup

Automated backup of emails, SharePoint, and OneDrive with point-in-time recovery. Encryption at rest and in transit. Audit trails for compliance evidence.

Platform Support

Day-to-day IT support for your financial planning platforms: Xplan, Midwinter, Class Super, AdviserLogic. We troubleshoot integration issues and ensure smooth operation across your tech stack.

How it works

Free Assessment

We audit your current IT environment against AFSL compliance requirements and the Essential Eight framework. No charge, no obligation.

Remediation Plan

You receive a clear report with prioritised recommendations. We fix critical gaps first, then work through improvements systematically.

Ongoing Support

Ongoing managed IT services in Sydney or ad-hoc support at $180/hr. 7-day availability, no lock-in contracts. We monitor your environment and handle issues before they impact your clients.

Frequently asked questions

Straight answers for AFSL holders and advice firms.

Do financial planners in Sydney need Essential Eight compliance for their AFSL?

ASIC expects AFSL holders to maintain adequate cyber risk management, and the ACSC's Essential Eight is the accepted Australian baseline. While the Essential Eight is not itself a licence condition, implementing controls like MFA, patching, and application control demonstrates the adequate risk management systems your licence requires. We assess your firm against Essential Eight Maturity Level One and remediate the gaps first.

Do you support Xplan, Midwinter, and other financial planning platforms?

Yes. We provide day-to-day IT support for Xplan, Midwinter, Class Super, and AdviserLogic, including workstation performance, integration issues with Microsoft 365, and secure access configuration. We don't replace the vendor's own helpdesk, but we handle everything on your side — networks, devices, identity, and data — so platform issues get resolved faster and your advisers keep working.

How do you protect client financial data in a planning firm?

We layer controls across identity, devices, and data: multi-factor authentication and conditional access on Microsoft 365, data loss prevention policies, sensitivity labels on SOAs and client files, encrypted automated backups, and endpoint protection managed through Intune. Audit logging captures who accessed what, giving your compliance officer evidence for AFSL reviews and Privacy Act obligations.

Can good IT security reduce our cyber insurance premiums?

Often, yes. Cyber insurers now ask detailed questions about MFA, backups, endpoint protection, and patching before quoting — and weak answers mean higher premiums or refused cover. We implement and document these controls so you can answer insurer questionnaires accurately, and we provide the evidence your broker needs at renewal time.

Protect your clients' data and your AFSL

Book a free IT assessment with Aaron. We'll review your current setup against AFSL compliance requirements and the Essential Eight framework — and give you a clear remediation plan.

Call 1300 769 337 Send an enquiry